For almost half a century, our dedicated team in Branson has been addressing the insurance needs of families and businesses throughout the Ozarks. This journey has brought us face-to-face with the dynamic nature of the insurance landscape and the ever-changing needs of our community.
That’s why our approach to insurance is rooted in adaptability and a keen sensitivity to the shifting demands of our clients. The Branson team at Higginbotham is continually refining our strategies to align with current market conditions, helping us to remain a steadfast partner to our clients for the long term.
But our role goes beyond mere business transactions. We are deeply invested in our client relationships, focusing on providing sound advice, quality products and excellent customer service, rather than just processing policies or offering quotes.
Our Missouri presence was solidified in 2022 when Connell Insurance, Inc. became part of the Higginbotham family. This expansion has broadened our access to a variety of value-added services, including loss control, financial services and a dedicated claims advocacy center.
Your business is unique, and so are your insurance needs. Higginbotham offers customized commercial insurance solutions, backed by our team’s industry-specific expertise. We focus on securing the protection your business needs so you can concentrate on growing and managing it.
Behavioral and community health centers, along with various community-based organizations, often must navigate the waters of constrained resources and budgetary constraints. With specialized experience with nonprofits and social services organizations, including FQHCs, LALs and CHCs, our team of insurance professionals is committed to empowering your community organization to thrive and continue to make an impact.
Higginbotham has fun covered – whether that fun comes in the form of zip lines, marinas, roller coasters and amusement parks to music theatres, museums or magic shows. Our entertainment and sports leisure insurance brokers work with many of the Branson area’s entertainment venues, along with companies in markets across the country. And, our Missouri team has been insuring businesses in the hospitality industry for more than 50 years and includes industry veterans with specialized knowledge, hospitality work experience and an intimate understanding of the challenges faced in the industry. From hotel stays to amusement park visits, we’ve got you covered.
Educational institutions, public entities and tax districts each have distinct requirements that necessitate specialized public sector insurance solutions. Our team consistently collaborates with public organizations, allowing for insights into the specific challenges and the essential protections they need. From public health departments to city and county governments, we offer a range of coverage to help protect the public entities that keep our communities going.
In the manufacturing sector, your insurance needs to be as tailored as the items you create. From woodworking, metalwork and plastic fabrication to molding, stamping and machining, the manufacturing sector is fraught with specific risks. That’s why it’s vital to have insurance solutions that are crafted to address the specific risks inherent in your processes and your industry. Our team of manufacturing insurance professionals works to help secure the most advantageous coverage options for your business.
Juggling multiple personal insurance policies can be overwhelming, but our Branson team can help simplify this by managing your personal insurance needs. We partner with a variety of insurance carriers to secure the most favorable terms for your personal insurance, helping protect your assets, whether it’s your home, car or rental property.
At Higginbotham, we’re more than your insurance broker – we’re your partner in business success. This philosophy is exemplified by our human resources team, who offer consulting services, administrative support and an online library of HR resources.
Our Missouri team hosts several yearly seminars on relevant HR topics. Our seminars are designed for HR professionals and are pre-approved for continuing education through the HR Certification Institute. Past topics have included employee wellness, compliance, health care reform, management styles and employee engagement. The best part? Attendance is free!
Our commitment at Higginbotham goes beyond just setting up your initial coverage. With our Day Two Services®, we continue to add value after your policy is in place. These services range from risk mitigation and claims advocacy to benefits administration and certificate validation, reflecting our dedication to lasting partnerships and evolving support that grows with your business.
Discover the Higginbotham difference in Branson. Whether your needs are in business insurance, human resources support, employee benefits or insights from our educational seminars, our team is ready to help.
Casey Chastain serves as managing director at Higginbotham, formerly known as Connell Insurance. Casey brings more than 22 years of experience as an insurance broker and human resources professional, including specialized experience working with public sector and human services organizations. He is passionate about helping his clients, whether they be a county, city, behavioral health center or a 501(c)3 non-profit, protect their operations through insurance coverage, HR consulting and risk management strategies.
Casey has a bachelor’s degree in marketing with a specialization in sales and sales management and is a proud supporter of his alma mater, Missouri State University.
Casey has a bachelor’s degree in marketing with a specialization in sales and sales management and is a proud supporter of his alma mater, Missouri State University (MSU). Casey lectured at MSU marketing and insurance courses for over a decade as a guest speaker and mentor. He is a graduate of Leadership Joplin and was honored as the Springfield Man of the Year. Casey also holds a Senior Professional in Human Resources® certification and a Professional Workers’ Compensation Advisor designation.
He has volunteered with the Missouri Child Identification and Protection Program since 2010 and, in 2023, founded his own nonprofit organization to help support local Missouri children in need.
Chase is a seasoned insurance professional specializing in collaborating with clients to meet diverse insurance needs, such as commercial insurance, workers’ compensation and employee benefits. With experience assisting companies at various stages of their risk management process, Chase excels in tailoring programs to meet specific requirements while fostering greater control, cost efficiency and program success. His expertise extends to niche areas like health care, public entities and banking.
In 2017, Chase earned a bachelor’s degree in risk management and insurance from Missouri State University before going on to complete a Master of Business Administration in 2023.
In addition to his professional pursuits, Chase is deeply committed to philanthropy, actively volunteering for causes that promote children’s health, including St. Jude Children’s Research Hospital and KVC Health. He is also dedicated to his fraternity, Sigma Nu, and currently sits on the Housing Board for the Theta Sigma chapter.
Chase currently resides in southwest Missouri with his wife Haley and their son Henry. They also share their home with two German Shepherds named Nash and Lewis.