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The Higginbotham Difference: Day Two Services®

Insurance and financial services that work for you.

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You deserve services built around how your business actually runs.

Many insurance relationships start the same way: a broker helps you find a policy, hands it over, and then reappears later when it’s time to renew. In between, you’re the one interpreting compliance changes, fielding employee benefits questions and managing a claim on your own.

Higginbotham works differently. We begin, as any trusted advisor should, by listening. We learn about your goals, your risks, your budget and the day-to-day realities of your operation before we recommend anything. What we build is designed around you.

But signing the policy is just day one. What happens on day two — and every day after — is where Higginbotham earns its place as your partner rather than your vendor. We call this our Day Two Services®.

We provide you with a full team working year-round on risk management, claims advocacy, benefits administration and compliance, so problems can get caught before they become losses and questions can get answered before they become frustrations.

That’s the Higginbotham difference: we’re in your corner every day of the year.

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Day Two Risk Management Services

An accident or catastrophe can put you and your business at risk.

That’s why Higginbotham doesn’t just help you cover a loss; we work to help you prevent it and minimize its impact before it happens.

Your dedicated risk management team can assess your operations to pinpoint vulnerabilities and build a program that fits your business philosophy, financial position and risk tolerance. That includes proactive safety and loss prevention planning, backed by risk management information systems that can give you real-time visibility into your risk data, plus insurance contract review to help catch hidden liabilities before you sign.

When something does go wrong, you’re not on your own. Our claims advocacy team is there to help manage the claims process for you, so you can focus on resuming operations.

Day Two Employee Benefits Services

Employee benefits should be a reason people want to work for you, not a source of confusion for your employees or a compliance headache for your HR team.

Higginbotham’s employee benefits support team can assist with the time-consuming administrative work that typically eats up an HR department’s week. We manage these services through trusted partners on your behalf, saving your team the time and effort of managing outside vendors directly, so they can focus on what they do best.

That includes clear, consistent employee communications that can help your team actually understand and use their benefits, backed by dedicated compliance support to help you navigate ever-changing regulations.

We also bring wellness and health risk management programs to the table to help you build a healthier, more engaged workforce.

And, our Employee Response Center (ERC) is there year-round to answer your employees’ questions, providing guidance from trained benefit specialists to help them understand their benefits or enrollment processes.

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Work with a seasoned team with a vested interest in your success.

Higginbotham’s Day Two Services® can help you manage risk, control costs, stay compliant and turn everyday challenges into opportunities.

Because while insurance is our something, our customers are our everything.

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