Franchise Insurance
Protecting franchisors and franchisees.
Protecting franchisors and franchisees.
Higginbotham has a team of tenured insurance professionals who understand the risks inherent to the franchise industry, managing multi-regional franchise programs without sacrificing personalized service. Our team of insurance, risk management, safety, loss control and claims specialists work cohesively to give you coverage and risk management solutions to help you run your franchise business.
Franchise insurance involves two parties: franchisees and franchisors. A franchisor is the individual or company that owns the franchise’s trademarks and business model, which are licensed to the franchisee in exchange for a fee. The franchisee then owns and operates their business, which is branded as and follows the guidelines of the franchise company. The franchisee-franchisor relationship is established by a franchise agreement, also known as a Franchise Disclosure Document (FDD).
While the franchisee and franchisor work closely together to do business, both parties have unique insurance and risk management needs.
Whether you’re just beginning to franchise your business or already have franchisees across the country, Higginbotham’s franchise insurance team can help to develop a national insurance program that works for your organization.
Higginbotham’s franchise program development process also includes a review of your FDD and a review or creation of insurance requirements and safety training for franchisees. We often find that franchisors are not requiring appropriate coverage and indemnification from their franchisees. Once these requirements have been developed, our team works with franchisors to verify coverage and provide training for new franchisees.
With Higginbotham, you get more than just an insurance policy; you gain a partner dedicated to your success. We leverage our extensive industry experience and strong carrier relationships to provide comprehensive coverage options that protect your franchise’s assets, employees and reputation. Our goal is to give you the peace of mind you need to focus on growing your franchise with confidence, knowing that you are well-protected against potential risks.
At Higginbotham, we do more than insurance. Our team is dedicated to providing risk management services to our clients through tailored programs to fit their industry. Higginbotham clients benefit from a range of in-house services and solutions, such as:
Stephanie Johns is a Managing Director at Higginbotham and serves as the firm’s franchise insurance specialty practice leader. With more than 22 years in the insurance industry, Stephanie’s focus is on creating and managing national insurance programs for franchisees, franchisors and associations.
In addition to leveraging her strong relationships with insurance carriers, Stephanie uses a franchisee or franchisor’s unique characteristics to help negotiate better rates and secure specialized coverage to develop a client’s insurance program. Stephanie is knowledgeable of the franchise business structure and works closely with franchisors to develop or modify insurance requirements for franchisees.
She is licensed in all 50 states and Washington, D.C., with franchise clients operating across the United States in a variety of industries.
With more than 23 years of experience in franchise insurance, Cindy is an accomplished Account Manager with expertise in risk assessment, policy management and relationship-building. Through exceptional customer service and comprehensive coverage, she enjoys helping businesses thrive by safeguarding their assets and mitigating potential risks.
Chelsey serves as a Program Account Manager. She is dedicated to building strong relationships and delivering tailored insurance solutions to her clients. Her reputation for exceptional service and her keen eye for detail equip her to provide outstanding care to her clients. Chelsey is a Certified Insurance Service Representative (CISR) with the CISR Elite status.
As a Program Account Manager, Lori helps her clients meet their insurance goals through reliable and diligent service. With over 17 years of insurance experience, Lori has helped countless business owners protect their company’s financial future with insurance solutions. She is a Certified Insurance Counselor (CIC) and Certified Insurance Service Representative (CISR).
With 25 years of customer service experience, including six years in the insurance industry, Zina excels in delivering exceptional client support and building lasting relationships. As a Client Service Manager, Zina leverages her problem-solving and communication skills to understand client needs, ensure outstanding service and streamline service processes.
As a Client Service Manager, Grace specializes in supporting Higginbotham clients and account managers with policy processing and proof of insurance requests. Her commitment to exceptional service ensures that her clients receive the best possible support for their insurance needs. Grace is passionate about relationship-building and continuing education.
Whether you are a franchisee looking for tailored coverage or a franchisor needing to protect your brand, Higginbotham is here to help you every step of the way. Talk to a member of our team to learn more about our comprehensive franchise insurance programs.
